Drew, You have a wrong value in your Oracle settings somewhere. That is what error 550 means. Make sure, for Oracle, that everything is listed uppercase. If that doesn't do it, try connecting, from the AR Server, with the oracle client. This is what EIE is doing, if you can't connect directly with the values, neither can EIE.
Once you have the values set where you think they should work, try running rulehelper to connect to the DB. This will give you clearer indication of your connect vs running through an exchange. Normally, the order is - Do it from the Oracle client. When you succeed there, usse those values to access via rulehelper. When you succeed with rulehelper, set the values you know to work as the values for your exchanges. --------------------- Kelly Deaver [EMAIL PROTECTED] > -------- Original Message -------- > Subject: EIE/Marimba connect error > From: Drew Shuller <[EMAIL PROTECTED]> > Date: Fri, September 07, 2007 3:05 pm > To: [email protected] > > We're having trouble getting our CMDB/Marimba integration to work. It > seems that we're having problems reading the Marimba data. Hopefully > somone on the ARS list has seen these errors (Oracle/solaris environment): > > We're seeing the following database connection errors: > /apps/remedy/arsystem/eie/service/debug > > more Pull_Keys_ars_inv_videocard.dbg > [Thu Sep 6 22:17:38 2007] - Oracle.Initialize: Verifying configuration > parameters > [Thu Sep 6 22:17:38 2007] - Scheduled Only mode > [Thu Sep 6 22:17:38 2007] - CONNECT inventory > [Thu Sep 6 22:17:38 2007] - *** ERROR *** ORA-12154: TNS:could not > resolve the connect identifier specified > [Thu Sep 6 22:17:38 2007] - VendorOpenConnection: unable to connect to > database, rc = 550 > [Thu Sep 6 22:17:38 2007] - Error: Adapter.OpenConnection completed with > errors issued > [Thu Sep 6 22:17:38 2007] - StartDataHandlers: Vendor Data Handler failed > to start. > [Thu Sep 6 22:18:38 2007] - CONNECT inventory > [Thu Sep 6 22:18:38 2007] - *** ERROR *** ORA-12154: TNS:could not > resolve the connect identifier specified > [Thu Sep 6 22:18:38 2007] - VendorOpenConnection: unable to connect to > database, rc = 550 > [Thu Sep 6 22:18:38 2007] - Error: Adapter.OpenConnection completed with > errors issued > > > Drew > Tulsa > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
