Hi Joe, We have applied Pach 5. The installation is in Unix platform.
We found errors in arerror.log when we start ARS which is given below ************************************************************************ **************** Wed Sep 5 08:57:15 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 08:57:15 2007 15 Wed Sep 5 08:57:15 2007 Dispatch : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Sep 5 08:57:15 2007 15 Wed Sep 5 08:57:15 2007 AssignEng : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Sep 5 08:57:15 2007 15 Wed Sep 5 08:57:15 2007 Reconciliation : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Sep 5 08:57:15 2007 15 Wed Sep 5 08:57:15 2007 CMDB Dispatcher : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Sep 5 08:57:15 2007 15 Wed Sep 5 08:57:28 2007 390600 : The AR Server license is a Demo license that expires (ARNOTE 29) Wed Sep 5 09:00:18 2007 Reconciliation : Missing data in the SQL database ( (H8)) ARERR - 556 Wed Sep 5 09:00:23 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 09:00:23 2007 11 Wed Sep 5 09:00:23 2007 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) Wed Sep 5 09:00:25 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 09:00:25 2007 11 Wed Sep 5 09:00:25 2007 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) Wed Sep 5 09:00:26 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 09:00:26 2007 11 Wed Sep 5 09:00:26 2007 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) Wed Sep 5 09:00:28 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 09:00:28 2007 11 Wed Sep 5 09:00:28 2007 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) Wed Sep 5 09:00:30 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Sep 5 09:00:30 2007 11 Wed Sep 5 09:00:30 2007 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) ************************************************************************ ******************************* The following error we got when we start arsystem service. ************************************************************************ **************************** Action Request System(R) Plug-In Server Version 7.0.01 patch 003 200705212328 Copyright (c) 2001 - 2006 BMC Software, Inc. All rights reserved. Loaded Charge Back filter api plugin properly Initialized CAI filter api plugin properly Action Request System(R) Approval Server Version 7.0.01 200609271856 Copyright (c) 1999 - 2006 BMC Software, Inc. All rights reserved. 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) 11 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) (ARNOTE 0) ARMonitor child process (pid:19446) died with 65280. ../arplugin (ARNOTE 0) Current ARMonitor child process (pid:19341). ../arserverd (ARNOTE 0) Current ARMonitor child process (pid:19392). ../arsvcdsp (ARNOTE 0) Current ARMonitor child process (pid:19397). ../arrecond.sh (ARNOTE 0) Current ARMonitor child process (pid:19398). ../arcmdbd.sh (ARNOTE 0) Current ARMonitor child process (pid:19400). ../apsvcae.sh (ARNOTE 0) Current ARMonitor child process (pid:19402). ../emaild.sh Action Request System(R) Plug-In Server Version 7.0.01 patch 003 200705212328 Copyright (c) 2001 - 2006 BMC Software, Inc. All rights reserved. (ARNOTE 0) ARMonitor child process (pid:19459) started. ../arplugin Loaded Charge Back filter api plugin properly Initialized CAI filter api plugin properly Action Request System(R) Approval Server Version 7.0.01 200609271856 Copyright (c) 1999 - 2006 BMC Software, Inc. All rights reserved. 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) 11 0 : AR System server terminated -- fatal error encountered (ARNOTE 21) (ARNOTE 0) ARMonitor child process (pid:19459) died with 65280. ../arplugin (ARNOTE 0) Current ARMonitor child process (pid:19341). ../arserverd (ARNOTE 0) Current ARMonitor child process (pid:19392). ../arsvcdsp (ARNOTE 0) Current ARMonitor child process (pid:19397). ../arrecond.sh (ARNOTE 0) Current ARMonitor child process (pid:19398). ../arcmdbd.sh (ARNOTE 0) Current ARMonitor child process (pid:19400). ../apsvcae.sh (ARNOTE 0) Current ARMonitor child process (pid:19402). ../emaild.sh (ARNOTE 0) ARMonitor child process (pid:19460) started. ../arplugin Action Request System(R) Plug-In Server Version 7.0.01 patch 003 200705212328 Copyright (c) 2001 - 2006 BMC Software, Inc. All rights reserved. Loaded Charge Back filter api plugin properly Initialized CAI filter api plugin properly ************************************************************************ ****************************** This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
