Jason,

I think that what you are seeing is "as designed". I hold this
position because you can control the permissions (at design time) to
the Flashboard object. So the developer has to have some ability to
expose or hide the data for the targeted users.

I think the real difficulty is that statistical information (like
Count, Max, Min, etc) might need to be done across all of the
application level restrictions for management to really get the whole
picture for the business. So I can see a good argument for allowing
Flashboards to show such things. However, when the user goes to "drill
down" into the data, then I would think it reasonable for the results
to be limited to the portion that the individual user has access too.

Example:
  Flashboard to show number of order that are 4 or more days old that
are not yet "Sent to the customer".

I would think that the President would have enough access to see all
order from all departments. So when they drill down they see the whole
picture. However a head of a department might only see the orders from
their department when they drill down.

I would also suspect that the Group By clauses would likely match
(very well) to the logical restrictions that the application imposes
too. So there likely would only be one "department breakdown" (er..
Group By element) that a given Department head could drill down on and
get a non-zero list.  However, I also think there is value in letting
the Department heads see the counts for the other departments too.


I do see how the design you were expecting could be useful too. I am
just not sure how to achieve it short of making Flashboard a total
"Run Time" calculation. ( Which it is not in the current design.)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 9/11/07, Jason Miller <[EMAIL PROTECTED]> wrote:
> **

<snip>

> I realize that I could update the FB's to query the user's group list but my
> current mission is to see if I am seeing the as designed behavior or is this
> a bug. This may be a good gotcha to know about when designing flashboards.
>
>
>
> Thanks again,
>
> Jason

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