Dwayne,
An approach I like to take is
1>) Create a form for historical storage of email messages
I do this by creating a form called "CMN:Email Correspondence"
This form has a lot of the fields - To, From, Subject, Body, etc
From AR System Email Messages
In addition to other fields I use for workflow
Basically On Submit (Or Modify - Your choice) ON AR Email Messages
I push (Create) a Permanent record over in CMN:Email
Correspondence
Passing my GUID from the original "Entry" This way I can tie it
together
Typically in a table field on the request.
Hit me off list if you want some more details
Doug
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