Thanks Joe and Drew for the responses! 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13, 2007 4:30 PM
To: [email protected]
Subject: Re: Error log from install- successful install with a lot of
failures ok?

 

Since you are saying its a fresh install, I would roll back and install
the application again?

 

If that is not a possibility you can manually try importing the def
files. I would FTP the files from the path you see on your logs to a
local windows machine with the Admin tool installed, and import these
def files.

 

Problem with that though is if there were failed .arx files that had to
be imported into the forms, you will have to do that manually too.

 

So basically if its a fresh install I would scratch it off and
reinstall.. After installing the AR Server though, put the server in a
'Development Cache Mode'. This may eliminate any timeouts caused during
the install, thus minimizing such errors.

 

Also make sure you have sufficient data and temp space in your database
for the ARSYSTEM database.

 

Cheers

 

Joe

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Moore, Chris
        Sent: Thursday, September 13, 2007 4:16 PM
        To: [email protected]
        Subject: Error log from install- successful install with a lot
of failures ok?

        ** 

        Hey everyone- 

         

        Today we installed Incident on a 7.1 server, OS RHEL 5 and DB
Oracle 10g.  The application successfully installed according to the
script, but in the text of the error log we saw a lot of things like the
following.  Is this something to be concerned about?  I logged in and
things appear to be ok, but it is a totally un-configured system with no
data at all, so I can't test workflow.

         

        In a nutshell, there's a lot of red "Failed"s.  The entire log
is too long to send to the list, but here's an example.

         

        Thanks!

        Chris Moore


        Results from loading application tms Thu Sep 13 10:03:43 2007 


        Component tms


        1.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./tms_deplapp.def: Failed

        2.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./SHRSHR_menu.def:
Success 
        3.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./TMS_menu.def: Failed 
        4.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./INTEG_SHRSHR_APR%Altern
ate2.def: Failed 
        5.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./INTEG_SHRSHR_AST%Purcha
seLineItem2.def: Failed 

        ......................................


        Component Summary tms 


        Successful def files: 3
        Failed def files: 60
        Skipped status def files : 0
        Successful cfg data files: 22
        Failed cfg data files: 12
        Skipped status cfg data files : 0
        Successful sample data files: 0
        Failed sample data files: 0
        Skipped status sample data files : 0
        Worst definition file import rc: 2
        Worst config data import rc: 1025
        Worst sample data import rc: 0
        Worst rc for the component: 1025


        Application Summary


        Successful def files: 3
        Failed def files: 60
        Skipped status def files : 0
        Successful cfg data files: 22
        Failed cfg data files: 12
        Skipped status cfg data files : 0
        Successful sample data files: 0
        Failed sample data files: 0
        Skipped status sample data files : 0
        Worst definition file import rc: 2
        Worst config data import rc: 1025
        Worst sample data import rc: 0

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