Hi Howard,
 
Are you on patch 1 still? I am on patch and plan to upgrade to patch 3/4.
 
Regards
PC

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Howard Richter
Sent: Friday, September 14, 2007 12:42
To: [email protected]
Subject: Re: Malloc Erros after Applying 7.0.1 Patch 4 anyone?


** 
I am still on the DST patch on production and running fine (Solaris/Oracle) 
 
I tried to move to patch 4 in development, but had issues with just moving the 
binaries (which were not complete). The installer worked, however if at times 
if we run a Crystal report from the user tool, the arserverd crashes. 
 
I think we will stick for now on the DST server patch.
 
Howard

 
On 9/14/07, Emad Zaky <[EMAIL PROTECTED]> wrote: 

        ** 
        Hi All,
         
        We had an unstable version of Remedy AR Server PAtch 003 which used to 
crash every few minutes. Patch 004 was recomended and seemed to work, the 
server was stable. BUT on certain user actions we found the the connection to 
the user was severed with RPC error appearing to the user and this
appearing in the arerror.log:
        hu Sep 13 15:57:09 2007 11
        Timestamp: Thu Sep 13 2007 15:57:09.8251
        Thread Id: 26
        Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29
        ServerName: itsmsrv02
        Database: SQL -- Oracle
        Hardware: sun4v 
        OS: SunOS 5.10
        RPC Id: 458755
        RPC Call: 117 (EXECAL)
        RPC Queue: 390635
        Client: User tahuynh from Mid-tier (protocol 12) at IP address 
c5ac3eefcfe1d5dc:1e2ca7:114f2d46830:-7f60
        Form:
        Logging On:

        On the user screen the error which appear is :

        Malloc failed on Server (ARERR 300)

        Testing on another server with Patch 4 we managed to replicate the 
error. Going to a server Patch 003 the workflow worked perfectly.

        Anyone has any ideas???

         

        Regards,

        Emad

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-- 
Howard Richter 

Remedy ServiceDesk Manager 
CedarCrestone Managed Services Center 

[EMAIL PROTECTED] __20060125_______________________This posting was submitted 
with HTML in it___ 

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