You are definitely correct....If you have the 'Sort on Label' box checked it
does in fact remove duplicate entries...if that option is unchecked then it
doesn't...I had forgotten about that

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13, 2007 1:11 PM
To: [email protected]
Subject: Re: Query/Menu from Vendor Form? - Resolved


** 
Are you absolutely sure?
 
I am almost willing to bet it does a distinct search on a search menu too
and does not return duplicates in the menu items..
 
Take for e.g. the CTI menus in the ITSM apps.. you never get duplicate C's
or T's..
 
Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Craig Carter
Sent: Thursday, September 13, 2007 2:04 PM
To: [email protected]
Subject: Re: Query/Menu from Vendor Form? - Resolved


** 

Search menu works fine but we need distinct or you get multiple copies of
the same items in the menu.  I don't believe there is any way to do a
distinct within a search menu.  I would love to see this added as a checkbox
feature to the search menu-probably need to submit an RFE.

 

Craig Carter

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13, 2007 11:27 AM
To: [email protected]
Subject: Re: Query/Menu from Vendor Form? - Resolved

 

Did you try a search menu as opposed to a SQL menu on that vendor form?

 

Joe

 

-----Original Message-----

From: Action Request System discussion list(ARSList) [
<mailto:[email protected]> mailto:[EMAIL PROTECTED] Behalf Of Craig
Carter

Sent: Thursday, September 13, 2007 12:56 PM

To: [email protected]

Subject: Re: Query/Menu from Vendor Form? - Resolved

 

 

I knew we could use one of these "other" options but none of those are
elegant nor would they be instantaneous with updates to the external table
(since it's based on when the escalation runs).  I just wanted to make sure
I wasn't missing something obvious regarding vendor forms.

 

Thanks for the feedback,

Craig Carter, RSP

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