Hi Veeral,

we had the same issue and we found out that this limitation came with
ARS7.0.1 Patch 3 and has been fixed in ARS7.0.1 Patch 4.

HTH

Mario




                                                                           
                                                                           
                                                                           
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Hi All,

We have an issue here, wherein a person belongs to say 50 Support Groups.
The workflow on CTM:People updates the Group List field on the User form
which has the limit of 255 characters. So if there are more groups that
exceed this limit, it throws an error and the person is not added to that
group.

How can we resolve this? What would be the Impact on ITSM7 if I increase
the field length of Group List field on the User form? Any ideas will be
much appreciated.

Regards,
Veeral Oza,
Application Developer,
Column Technologies,
Cell: 224-587-0765
Desk: 847-632-3327
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