I've tried using both Remedy User 6.3 patch 20 and Remedy User 7.0.1 patch 4 against a 7.0.1 patch 4 AR Server. I can't reproduce this problem. Again, I appear to be running the first drop of AR Server 7.0.1 patch 4 so this may be something that was broken in the second drop.
Emad - can you confirm the timestamp on the arserver executable that you are currently running? Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, September 18, 2007 10:01 AM To: [email protected] Subject: Re: Updated : Malloc Erros after Applying 7.0.1 Patch 4 anyone? Emad, To add to what Chad has to say, it could also be a issue with your client. Is your client version/patch the same as the server version/patch? If not update it and check to see if this condition prevails.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Hall Chad - chahal Sent: Tuesday, September 18, 2007 9:14 AM To: [email protected] Subject: Re: Updated : Malloc Erros after Applying 7.0.1 Patch 4 anyone? ** I tried it on active links as a non-admin user and still couldn't reproduce the problem. Either I have a different drop of 7.0.1 patch 4 (possible) or there is some unknown variable at play. My arserver.exe timestamp property is 200708141640. Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Emad Zaky Sent: Monday, September 17, 2007 8:45 PM To: [email protected] Subject: Re: Updated : Malloc Erros after Applying 7.0.1 Patch 4 anyone? ** Try it on an Active Link with a user having non-admin permissions but having permissions on the Active Link.... That is the condition I found which causes issues. For out-of-the-box workflow that uses this type of AL try: Changing Task sequence using the up-down arrows beside the table-field on a change request (not sure whether the same is on incidents or not).... On 9/17/07, Hall Chad - chahal <[EMAIL PROTECTED]> wrote: ** I've been testing 7.0.1 patch 4 so I just tried this out myself. It worked fine and didn't cause any errors anywhere. I tried executing it in both filters and active links, and both worked fine. Is there some other configuration setting that contributes to this that I may not have? Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Emad Zaky Sent: Saturday, September 15, 2007 1:06 PM To: [email protected] Subject: Updated : Malloc Erros after Applying 7.0.1 Patch 4 anyone? ** Hi All, It seems that the culprit in this error is the execution of the $PROCESS$ Application-Query-Delete-Entry On active Links. True enough we are now able to replicate the crash.... Hopefull this will be fixed in Patch 5 :(::::: Regards, Emad __20060125_______________________This posting was submitted with HTML in it___ ************************************************************************* The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
