Hi We have recently upgraded our CAT sever to Remedy v7.0.1.
After the upgrade of the server we are facing a problem with our Plugins. On a specific action we are receiving an error message, as under: Error message :- "ARERR [8755] The specified plug-in does not exist. : BT.ARF.BTMD5" We do have the .so file in the required location: /remedy/product/7.0/bin/arf_btmd5.so The ar.conf is also the reflecting the same. Can anyone please put some light on what could be the issue behind this. Warm Regards, Ashoka Sengupta BT AM AS&M Xansa [EMAIL PROTECTED] http://www.xansa.com +44 (0)121 635 3522 ( CUG: 8303522) Whilst this email has been checked for all known viruses, recipients should undertake their own virus checking as Xansa will not accept any liability whatsoever. This email and any files transmitted with it are confidential and protected by client privilege. It is solely for the use of the intended recipient. Please delete it and notify the sender if you have received it in error. Unauthorised use is prohibited. Any opinions expressed in this email are those of the individual and not necessarily the organisation. Xansa, Registered Office: 420 Thames Valley Park Drive, Thames Valley Park, Reading, RG6 1PU, UK. Registered in England No.1000954. t +44 (0)8702 416181 w www.xansa.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
