Hello all,
Does anyone on this list have any experience with AR 7 on RHEL 4 and
Oracle 10g where the AR server and Oracle server are off two different
interfaces on a firewall?
The reason I ask: We are currently working in an environment where
the AR Server is in one VLAN, the Oracle server is in another, the two
VLANs are separated by at least one router and a firewall. We've found
that an idle AR server, say overnight, will "lose" connection to the
Oracle database which will cause users to see ARERR 552m ORA-03114 and ORA-
03135 errors on the screen and in arerror.log. If, after such an idle
period, a user attempts to log in to RUT several times in a row they
eventually get connected and the AR server begins to respond appropriately.
Other times users can get logged in fine but get the errors when
navigating forms or firing workflow. We also see these errors in
arerror.log on archiving processes where the gap between runs of the
archival is greater than one hour.
If we move the AR server and the Oracle server onto the same VLAN and
take the firewall (and anything else between the two) out of the equation
the problem goes away --not to mention performance of the AR server is
much faster.
Has anyone run into this before and have some insight?
Thanks!
J.T. Shyman
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