We used to do that, but we never could send it From the server's address using OLE. Eventually annoying Outlook security popups made the whole thing hard to use. So we reworked it by giving the user a Remedy form where they define the To, Subject, and Body and then hit a Send button. This form then uses a filter to send an email. We actually want it to come from the users so we put their email address in the From, but you could just let that populate to your server's email address. This is a pretty flexible solution that also works through Mid Tier.
Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Seth Wrye Sent: Thursday, September 20, 2007 9:11 AM To: [email protected] Subject: OLE Automation Hello all, I am using OLE to generate an email from a Remedy form to Outlook. I was wondering if anyone has had experience changing the From field in the email to make it look like it came from the Remedy Server's mail account instead of the end user? This way if the recipient responds it will be received by Remedy and I have workflow designed to post the email and its contents back into the ticket it came from. Any information would be appreciated... Thanks, Seth Wrye __20060125_______________________This posting was submitted with HTML in it___ *************************************************************************** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. **************************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
