I believe you're referring to Defect #SW00255323 Summary: Server displays warning message for floating application license too frequently. Description:
Load an application on an AR Server with an application licensed form. Run a server with one floating license and one application floating license. Create two users with floating and application floating licenses. Log in with one user and create an entry in the app licensed form. Login with the other user and attempt to do the same thing. With the second user, perform a search on the schema. 3. ACTUAL RESULTS: Second user gets one warning for the AR floating license and a warning for the app floating license every time they access the app licensed form. 4. EXPECTED RESULTS: Second user should get one warning for the AR floating license and one for the app floating license on writing the form. No warnings thereafter. If so, this is corrected in Patch 002 for AR System 7.0.01. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Colin Sent: Wednesday, September 19, 2007 1:56 PM To: [email protected] Subject: Multiple "No floating write license available" pop-ups. ** When a user assigned a floating license logs in to the Client tool (v7.0.01) and selects the Incident Management Console, he/she will get multiple pop-ups, I guess one per ticket in the Assigned Work table, warning a floating write license is not available. Is there a way to improve on this ? A patch maybe ? A setting somewhere ? TIA Colin ARS 7 ServiceDesk 7 MSSQL2005 Windows2003 Colin Chapman, UNCW Phone: 910-962-7356 Email: [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
