LOL ... well I AM out of touch ... this worked without the email engine on 4.5.2, but that's upgrades for you.

So ... being the complete neophyte that I am to this email engine stuff ... I'm looking through the docs, and it's indicating I need to create an ARAdmin unix account on the machine (which might be a problem in my organization). Does anyone know, do I need this user to own the email engine process, or do I just basically need it for receiving emails on the system ? If I JUST want to send a notification, do I really need to make that account?

thanks everyone (again).

-Andrew



On Sep 21, 2007, at 12:27 PM, Mark Latta wrote:

Andrew,
You'll need the email engine installed unless you want to call an
external process like sendmail in Unix with the necessary parameters.
I'd opt for installing the email engine...

- Mark

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Friday, September 21, 2007 11:04 AM
To: [email protected]
Subject: ars7 email engine needed for "notify" action?

Hello everyone:

in previous releases of ARS, one could set up the "notify" action
inside of a filter to send email to a user in the Users form (if they
had a specified email address).

Now I'm using ars 7.01 and the emails won't go out.
I'm poking around in the documentation, and everything to do with
email points to the email engine.

I need nothing more complicated than "when this happens, send an
email to this address" ... so ... do I need to install and configure
the email engine to do this now ?

thanks everyone,

-Andrew

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