Norm, Could it be a timeout issue? (Could their session have expired?) Could they be using a "shared read-restricted" account that someone else did a "log-out" of while they were filling out the form? ( and invalidated their session)
-- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote: > ** > > > > Hi everyone: > > > > Some users are experiencing a very rare error in one of my Midtier apps. > The app allows them to submit a trouble ticket. At this one site there are > over 20,000 users using it. Two of those users, however, get an, "Exception > caught: Access denied" error when they click the SUBMIT button. > > > > I'm at a loss. I don't know why thousands of other users can use it fine > but these two can't. Further complicating the issue is that these users are > in Georgia while I'm in Florida, so I can't see with my own two eyes what > they're doing. > > > > So this is a call for any brainstorming. Any ideas at what might be up are > very appreciated. > > > > ARS. 6.3 > Midtier 6.3 > MS SQL 2000 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
