Hi,
That is correct. In version 7.x of the apps, they are also tracked in the
user-log-file, which has enabled us to support application licenses with
RRR|License.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
> Depends on the version of the apps you are using. With the 7.x apps,
> since a deployable app is used, the api does expose license
> utilization information. With previous versions of the apps, this can
> only be guesstimated based on form access (open, query, submit, etc.)
> tracked using regular workflow.
>
> Axton Grams
>
> On 9/24/07, Anoop Sasidharan <[EMAIL PROTECTED]> wrote:
>> **
>> Hi Listers,
>>
>> Is there a way, we can retrieve application license usage
>> (Helpdesk/Change/Asset), just like the way Server Satistic form
>> retrieves
>> the usage of fixed and floating license at a regular interval of time?
>> What would be the easiest way to implement it?
>>
>>
>> TIA
>>
>> -Anoop
>>
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