Hi Michael

 

The easiest way may be to use the User Tool to export the attachments - just
create a report and select the attachments and export to .arx file.  This
will create a directory containing all the attachments with the original
name plus a number, like details_23.doc.

 

HTH

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Bessey
Sent: Tuesday, September 25, 2007 3:48 AM
To: [email protected]
Subject: Exporting Blob File Attatchments From Remedy ARS V6

 

Hello Remedy Guru's,

 

Does anyone happen to know of a good way to bulk export file attachments
stored in 

the Remedy Oracle dB out to their individual files with correct file names?
We use 

Remedy as a provisioning system, and we have customers defined in the dB
that 

each have files (like word/pdf/visio/ppt) stored to an attachment form so
that users

of the system can get to a customers reference material. We are looking for
an easy

way to export all of the attachments out of the dB without having to use the
Remedy 

client and click on each file and export it manually for each customer in
the dB. I know

there are Oracle tools out there for exporting Blob's/Clob's, but I'm not an
Oracle 

expert, and trying to get the Blob's associated with the correct file name
stored in

Remedy doesn't look that easy to do. 

 

Thanks,

 

-Mike


NTT America
Michael Bessey NCC/NCPC
Senior OSS Architect
E-Mail: [EMAIL PROTECTED]
AIM: arch8nglmichael
Office: (817)428-7878 
Cell Phone: (817)845-3054

 

 



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