Matt,

I think you maybe right. I am verifying that nothing has changed on the
web service side. Thanks for the help.

Regards,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv     AIM IM
RogerNall   Yahoo IM
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, September 26, 2007 8:39 AM
To: [email protected]
Subject: Re: Plug-in Error

Roger,

Have you confirmed that the external Web Service is still there? (And
still conforming to the WSDL that your filter knows?)

Maybe the exact error message is misleading and the real issue is a
timeout?

Just a thought...

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 9/26/07, Nall, Roger <[EMAIL PROTECTED]> wrote:
> **
>
>
>
> ARS 6.03 p 16
>
> WIN2003
>
> SQL2k
>
>
>
> All of a sudden I am getting the following error when trying to
execute a
> filter that calls an external web service:
>
>
>
> ARERR [8760] Cannot establish a network connection to the AR System
Plug-In
> server
>
>
>
> I have tried restarting the ARS service and even re-booted the box but
I am
> still getting the same error. Does anyone have any idea what may be
wrong?
> This has been working fine until now.
>
>
>
> Thanks,
>
>
>
> Roger A. Nall
>
> Manager, OSSNMS Remedy
>
> T-Mobile USA
>
> Desk: 813-348-2556
>
> Cell: 973-652-6723
>
> FAX: 813-348-2565
>
> sf49fanv     AIM IM
>
> RogerNall   Yahoo IM
>
>
>
>   __20060125_______________________This posting was
> submitted with HTML in it___

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