Scott, imagine Norm said "I believe........" and that will solve the
issue.

The bottom line is that the burden of proof is still on ITIL. If it's
really that good, shouldn't there people everywhere with real world
examples of its benefits? 

So far all I've seen are arguments one way or the other. Where's the
real data to back up ITIL's claims?  

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 8-226-1805


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Parrish
Sent: Thursday, September 20, 2007 8:49 AM
To: [email protected]
Subject: Re: OT -- Sort Of: Computerworld reports on ITIL

No Norm, re-read your post. It begins:

100% correct. Not partially correct, not I agree with you that change
costs
money Your statement is "100% correct". Which means you back his entire
post. Within that post Patrick makes the statements that I allude to
below.
So again, you have gone beyond skepticism to stating fact and I would
like
for you to produce the same documentation/case studies as you implore
others
to provide.


Scott Parrish
IT Prophets, LLC
(770) 653-5203
http://www.itprophets.com

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Thursday, September 20, 2007 9:22 AM
To: [email protected]
Subject: Re: OT -- Sort Of: Computerworld reports on ITIL

Woah! Hold the phone! You've been fair in quoting me up until this
point.

> My point is, and I'll state it again, I believe it is irresponsible
for
people to make statements about something, such as ITIL in this
instance,
that they have no proof of. Norm stated that he thought Patrick's
comments
were 100% correct. Patrick's comments were that

1. ITIL doesn't save money
2. ITIL doesn't save time
3. ITIL doesn't save energy
4. ITL doesn't make sense

My exact word-for-word statement was this: "And Pat is right--all change
costs money at some point in the change process."

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