You have full CMDB that will allow you to enter CIs. You do not have the forms and workflow to easily work with the Assets.
-----Original Message----- From: Kincaid, Andrew A <[EMAIL PROTECTED]> To: [email protected] Sent: Fri, 28 Sep 2007 7:54 am Subject: Asset "light" capability in Incident Management 7.x? ** I was wondering if anyone has attempted to create Computer System CIs without having the full Asset Management product?? ? We are about to implement a desktop management solution and would like it to create Computer System CIs inside Remedy but we do not have the full Asset Management application and I'm beginning to think we will not be able to do this.? The Incident Management 7.0 User's Guide (pages 163-164) indicates that you can use "limited ability" to manage CIs if you do not have Asset Management then it says you need "Asset Admin" rights to create CIs and continues to show examples on creating a Computer System CI which you can't do unless you've purchased Asset Management. ? Am I missing something or can you actually create Computer System CIs without purchasing Asset Management? ? Thank you! Andrew Kincaid Emory University [EMAIL PROTECTED] ? __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ Email and AIM finally together. You've gotta check out free AOL Mail! - http://mail.aol.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
