Hey all, I just wanted to pass along a positive support experience I've had with remedy's support. I was working with the licensing team on obtaining new licenses, and they always were very prompt to respond to me.
Unfortunately my system was down for a few hours, because the MAC that my ipconfig /all showed was not the MAC that remedy found (there were two MACs, but remedy was supposed to pull the first one listed, not the second), but they were prompt to send me the new license key shortly after they opened this morning. I worked with a gentleman named Manjul. Manjul, if you get this, good job, and good service. Thanks! Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 555 555 5555 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
