sql logs will be more revealing

Axton Grams

On 9/28/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> Hello All,
>
> I am trying to fix a problem with the Solution Summary field on the
> Helpdesk form.   The admin before thought he could make that field
> unlimited characters so he set the data input length to 0 under the
> database tab on field properties.  Since he did that, he cannot use
> that field or the possible solutions button.   We now get an ORA-00932
> error.
>
> So I decided to duplicate the problem on the test server and see if I
> could delete the field and recreate it.  I imported the good bad
> helpdesk form onto the test server.  I tried to delete the field but
> it will not let me.  So then I just hid the field and created a new
> one.  When I save the form, on the admin tool it shows that its saves,
> but it only did it on one view regardless that its set to go on all
> views.  I made the changes again on each individual form and it saves
> somewhat reluctantly.   Well when I open the helpdesk form on the user
> client it doesnt' show the change.
>
> When I look in the ARERRR.log, I show a bunch of errors that state "
> Failure during SQL opreation on the database (ARERR 552) ORA-00904:
> C12312312: invalid identifier" errors for serveral fields on the
> helpdesk form.   It seems as if the Oracle database and the Remedy
> server are not connecting correctly.  I just can't figure out how to
> fix this now.
>
> Any help or advice?
>
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