UNCLASSIFIED Thank you!
Sandra Hennigan OSD Enterprise Remedy Administrator Office # 703-602-2525 x251 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, October 02, 2007 10:57 AM To: [email protected] Subject: Re: Clarification on DST ending (U) I am referring to the patches released for the DST fix that are documented in the following technical bulletins: http://www.bmc.com/supportu/documents/87/89/68789/68789.pdf http://www.bmc.com/supportu/documents/87/90/68790/68790.pdf Patch 021 is the recommended minimum patch version on AR System 6.03 that corrects the DST start/end event issue. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Tuesday, October 02, 2007 7:18 AM To: [email protected] Subject: Re: Clarification on DST ending (U) UNCLASSIFIED "The patch corrects on which day DST occurs/ends. It does not alter the behavior of the actual time gain/loss on the day of the change." Are you referring to Remedy's Patch 21, the Daylight Saving Time (DST) patch that was released in March 2007? Sandra Hennigan OSD Enterprise Remedy Administrator Office # 703-602-2525 x251 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Monday, October 01, 2007 3:58 PM To: [email protected] Subject: Re: Clarification on DST ending ** The patch corrects on which day DST occurs/ends. It does not alter the behavior of the actual time gain/loss on the day of the change. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Monday, October 01, 2007 10:07 AM To: [email protected] Subject: Re: Clarification on DST ending ** I thought this patch was to fix both sides of the time change. Howard On 10/1/07, Dudley, Joelie <[EMAIL PROTECTED]> wrote: I just want to make sure I understand this correctly. When DST ends the first weekend in November the clocks get turned back one hour, in the past this would cause escalation between 2-3 am to fire twice is this still the case? The patch back in the spring was only to change the timeframe of when it was to occurred, correct? Thanks in advance for the clarification. Joelie Dudley Application Developer 555 Walnut Street 7th Floor, Forum Place Harrisburg, PA 17110 Phone: (717) 772-8143 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __________________________________________________________________________ _____ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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