Scott,
Sorry I can't verify the env. exactly, but I have seen this error repeatedly
with previous versions, and it looks like you've answered my question to
Jarl about whether Mid-Tier supports the 7.1 "pure-Java" client API...
Assuming that you did a clean install -- not porting any java customizations
forward -- then the fact that you are getting "native method" errors related
to LD_LIBRARY_PATH, means it is still dependent upon JNI shared libs for the
Java jars to access the C API.
Is this the case, to your knowledge?
If so, the errors you are receiving are related to a dependency that has
existed since v5.x, and pops up as an error from time to time during certain
installs, when the environment doesn't get set up properly.
Verification of this is, unfortunately embedded in the "more similar
messages" section that was deleted below, and delineates the exact shared
library dependency of the "login" object.
Can you send the rest of the message?
Thanks,
Dan
----- Original Message -----
From: "HARTWICK, SCOTT G CTR DISA JSSC" <[EMAIL PROTECTED]>
Newsgroups: public.remedy.arsystem.general
To: <[email protected]>
Sent: Wednesday, October 03, 2007 1:38 PM
Subject: Mid-Tier 7.1 on Linux Apache Tomcat 5.5.23 (UNCLASSIFIED)
Classification: UNCLASSIFIED
Caveats: NONE
Has anyone successfully setup a Mid-Tier 7.1 on Linux Apache Tomcat
5.5.23
When I try to log into the the Mid-Tier to configure it, I get the
following message:
HTTP Status 500
Root cause:
java.lang.UnsatisfiedLinkError: CCPUtilApp
com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp {Native Method}
com.remedy.arsys.config.Configuration.login {Unknown Source}
followed by more similar messages
.....
javax.servlet.http.HttpServlet.service {HttpServlet.java:710}
javax.servlet.http.HttpServlet.service {HttpServlet.java:803}
We are checking the following solution: but wonder if anyone else has
seen this?
You need to add the path variable to your environment doing the
following commands:
LD_LIBRARY_PATH=<midtier_install_dir>/WEB-INF/lib; [PRESS ENTER] export
LD_LIBRARY_PATH [PRESS ENTER]
Where <midtier_install_dir> is the local path to your Mid-Tier
installation.
Scott G. Hartwick
Classification: UNCLASSIFIED
Caveats: NONE
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
