We have an immediate need for 2 Remedy Developers in the Washington DC area.  
Please see the job description below.


Title:  Remedy Administrator/Developer – 2 positions available
 
Skills:  Remedy ITSM Suite (HelpDesk, Change Management, SLA, Asset Management) 
 
Location:  Washington, DC 
 
Tax term:  W-2 FULLTIME (No Corp-to-Corp, 1099, or H1B visas)
 
Pay rate:  determined on experience 
 
Length:  Full-time Long Term 
 
Job description: 
 
Provide Remedy administration and development support for Remedy ITSM Suite 
implementation. The position will be responsible for ensuring the Remedy is 
available, to include keeping up on the latest patches and performing any 
necessary application upgrades. This position is also responsible for assisting 
Remedy Team in all custom changes to the application as directed by the 
department manager based on specific needs of the business.  In addition, this 
position will assist in upgrading Remedy ITSM 5.5 to Remedy ITSM 7.0.

Essential Functions 

** Ability and knowledge necessary to maintain the Remedy ITSM Suite and all 
custom integration packages. This includes the Helpdesk, SLA, Asset Management, 
and Change Management modules as well as integrations with Right Answers, 
Remedy Knowledge Management, NetCool, SMS, and Kinetic Survey applications.
** Developing and maintaining custom Remedy applications as needed
** Load and apply all necessary patches while following all necessary company 
change policies
** Perform any necessary application upgrades or apply patches as needed.
** Create metric reports using Crystal Reports

Qualifications

** Minimum 2-5 years experience in a position as a Remedy 
Administrator/developer using the Helpdesk, SLA, Asset Management, and Change 
Management modules
** Understanding of basic ITIL processes. 
** 1-2 years experience using Crystal Reports Designer application
** Excellent interpersonal, business communication and writing skills.
** Strong thinking and analytic skills 
Demonstrated technical adaptability/aptitude

How To Apply

All applicants must apply directly to Finity IT, LLC.  Please send resume and 
availability to [EMAIL PROTECTED]  Please visit our website 
http://www.finityit.com to apply on-line, search current job opportunities, and 
post your resume for future opportunities. 
 
Travel required:  none 
 
Telecommute:  no 

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