Cheeti, that's far too open a question to be answerable. It depends on a number of major factors on which we have no knowledge, like to what degree the company wants to use the software as it is, vs. customizations, or how they want the Company and/or the Support organization structured. There could be zero required customizations, there could be lots, or somewhere in between.
I think perhaps you should ask questions like that to the organization before you ask them to us. Rick On 10/9/07, Cheeti <[EMAIL PROTECTED]> wrote: > > ** Hi All > > Good Day.... > > Please can any one explain, what type of Customizatin/Custom development > will happen in an organization, if it is implementing ITSM suite (Service > Desk/Change Management/Asset Management/SLA) especially for Telecm, Finance > & Insurance domains. > > Thanks & Regards, > Cheeti > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

