I've had issues with attachment pools on "admin" tabs.  Even if your pool 
has all the proper permissions, if its on a tab that the end user doesn't 
have access to, it didn't work right.  I don't recall the exact error, but 
it didn't give any indication that it was related to permissions - more 
along the lines of "file doesn't exist" or something.  Just by moving the 
pool out of the page holder, things worked.  Since it was on an admin tab 
anyway, I just made sure it was hidden.

Hope that helps.

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"RAMTRI, Nisha, IDC" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
10/11/2007 08:40 PM
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Subject
Strange!! No data in attachments.






** 
Hi List,
 
This is a strange issue that I'm facing. I have an intermediate form where 
I store my attachments in an attachment pool. These attachments are fine 
and have data in them. These attachments need to be pushed to another base 
form which has an attachment pool. I have written a filter on the base 
form which executes on Get Entry with some Run-If condition. Then I have 
written a Set Field action in IF-Action and this conditions sets the 
attachment in the pool by reading the value in the attachment field on 
intermediate form.
 
The issue that I'm facing is that the attachments are getting added 
whenever the entry is retrieved. However the data in the attachments is 
missing. I just can't understand how the data can just 'disappear' when 
the data is there in the attachments in the intermediate form. Any 
thoughts on this would be appreciated.
 
We're on ARS6.3, Sybase.
 
Thanks.
 
Warm Regards,
 
Nisha Ramtri
 

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