I just want to clarify the issue about placing the Remedy app on the web. We need to make the connection as secure as possible, it was proposed to proxy into our internal system where the Remedy application would sit. So would a better solution be put a mid-tier instance out in the environment and have the mid-tier connect into the corp system? Is there any other security best practices that can be used on the Remedy server/application itself? TIA Den
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