I've also seen this behavior when using a bookmark to go to the mid-tier.
I did find a KB article about this some months ago, and the "fix" is
to add this code to the bottom on login.jsp, just before the </body>
tag.
<%
String returnBack = (String) session.getAttribute("returnBack");
if (returnBack == null || returnBack == "")
{
String target_url = "/arsys/apps/<ar_server>/CustomerAccessInterface/";
session.setAttribute("returnBack", target_url);
}
%>
where target_url is where you want the user to be "taken" after login.
In my case, the default is the customer access interface (Remedy
Customer support).
If you wanted the default to be the Home Page form, use
String target_url = "/arsys/home";
HTH
Mike
On 10/22/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> **
>
> Troy,
>
> What is the URL you are using to log into the Mid-Tier... Is it any
> different from http://<MidTierServerName>/arsys/home? If I
> remember right this error occurs when you save the login page after it has
> redirected to your favorites and you try to open your favorite.
>
>
> Joe D'Souza
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Troy Sasso
> Sent: Monday, October 22, 2007 3:53 PM
> To: [email protected]
> Subject: Midtier error; ARERR 9215
>
>
> Hello all,
>
> AR mid-tier 7.x on Win2003, Tomcat 5.5
>
> Users are being presented with the login screen, when they try to login,
> they see ARERR 9215. The Mid-tier config tool works perfectly though.
>
> Not a lot of reading material out there on this one. I know a lot of others
> have seen this, how did you get by it?
>
> Thanks.
>
> Troy
> __20060125_______________________This posting was
> submitted with HTML in it___
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