WOW ... thanks a million, man!
Did I miss this in the documentation somewhere?
thanks again, everyone,
-Andrew
On Oct 22, 2007, at 9:35 PM, Carey Matthew Black wrote:
Andrew,
There is a fairly simple way to do this. You need to refresh the table
field with the field ID 1020. The run process
PERFORM-ACTION-TABLE-REFRESH 1020 should get the job done.
I think that should work for any window OPERATION except Dialog. (but
that OPERATION should not produce the error that you mentioned. So I
think you should be ok.)
BTW: You did not mention what ARS version your on. So my suggestion
should work in v6.3 and above. (Maybe in an earlier version too, but I
did not check.)
HTH
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 10/22/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
Hello everyone:
I have a an active link that fires a push fields into a supporting
form when the user clicks a button. Depending on some workflow,
pushing to this supporting form may trigger further workflow which
might in some cases push data back into the record the user clicked
the button from. Resulting in the "someone else has modified this
record" state.
I call the "commit changes" action before I push the data to the
supporting form. However, I need a way, once everything finishes
firing, to force the client to reload the record that is currently
being modified.
Amazingly, there appears to be no run-process action for this? I
thought for sure there'd be something like that.
Does anyone know a way to have an active link reload the current
record? Or any better solution to my problem?
thanks everyone,
-Andrew
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