Cross Site ScriptingTim,

Using FQDN does help and is recommended for most network configurations. If
the issue is resolution of the host, using FQDN would minimize this issue.
There is a greater chance that it has an entry in the DNS than just trying
to resolve using the hostname.

If you try to connect to the Mid-Tier directly, without using your portal on
the internet site, is your user able to connect to the Mid-Tier? Does it
display a blank page too? If it does that it may be because the client does
not have a compatible version of JRE installed. Worth checking that..

Cheers

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Clarkson, Timothy
  Sent: Wednesday, October 24, 2007 3:33 PM
  To: [email protected]
  Subject: Cross Site Scripting


  **
  Hi there all,

  Well it is late at night here down under in NZ and I have  an issue that I
am hoping someone can shed a light on.

  I had had a few beer and cannot workout how to solve the problem without
random changes to production which suggest that I should return to the beer
rather than a ARS problem :-)

  Details:

  Customer comes to an internet site and uses iframes to display multiple
applications in a context windows with a menu bar along the top.  One of the
options is the Remedy home page, the home page is displayed okay but when
they click on the Remedy Requestor Console nothing happens (if the user is
using IE, firefox is fine).

  We are using Mid-Tier 7.0.1 on IIS 6.0 and tomcat.


  Issue:

  How do I configure mid-tier/tomcat to recognise that  the iframe is from
the same site and not a cross-site application security issue without
changing every IE installation

  Question:

  Do I need to just use  a FQDN in tomcat?



  Regards


  Timothy Clarkson

  Business: [EMAIL PROTECTED]

  Personal: [EMAIL PROTECTED]

  IM: [EMAIL PROTECTED]

  83 Rutland Street

  Merivale

  Christchurch

  New Zealand

  Phone: +64 3 3557563

  Mobile: +64 21 482 666

No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.503 / Virus Database: 269.15.9/1090 - Release Date: 10/24/2007
8:48 AM

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