There's more to that error, that by itself merely means the Remedy application restarted.
You want to copy and paste the whole block of text like below. Thu Oct 4 10:04:28 2007 390600 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Oct 4 10:04:28 2007 11 Timestamp: Thu Oct 04 2007 10:04:28.8448 Thread Id: 1139424176 Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:33:52 ServerName: xxxxxxxxx Database: SQL -- Oracle Hardware: i686 OS: Linux 2.6.5-7.244-bigsmp RPC Id: 128232 RPC Call: 35 (GLEWF) RPC Queue: 390600 Client: User xxxxx from Unidentified Client (protocol 12) at IP address xxxxxxxxx Form: Logging On: API Escalation Filter SQL User That would be more meaningful and might help you get the answer that you need. Ben Cantatore Remedy Administrator Avon (914) 935-2946 Shibu Samuel <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 10/26/2007 12:13 PM Please respond to [email protected] To [email protected] cc Subject signal/exception(ARNOTE 20) Hi List, In one of our server we are getting below error very frequently which impacting the Users. ***** Fri Oct 26 08:41:35 2007 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Oct 26 08:41:35 2007 11 ***** Any ideas/suggestions would be of a great help. Thanks Shibu Samuel _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
