I'm pretty sure the "best practice" is to place these items under the Computer System CI as you initially suggested. You can use CTI on the form itself to weed them out from Workstations, laptops, and the like.
We initially created new classes under BMC:System, as you suggested in your 3rd option, but this can become troublesome and adds extra work. As such, we're reverting back to placing networking gear under Computer System as well. HTH, Ben -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Srikanth Sent: Friday, October 26, 2007 11:13 AM To: [email protected] Subject: Appropriate CI class for the Network hardware Hi Listers, Can anyone advise what would be the most approriate class to put the network gear like routers, switches, loadbalancers etc in the CMDB. To me, the Computer System CI looks the closest but we have already mapped desktops, laptops, servers into this Class and that would be approximately 50,000 CI's. We have about 2000 network devices to bring into the CMDB. Right now, I can think of three options 1) Put the network into Computer system CI 2) Put them into Equipment CI( we haven't mapped anything into this and there are not many specfic attributes maintained for n/w devices) 3) Create a new Sub class under BMC:System and use it for n/w devices (but this the last option as we want to limit the customizations) Can someone advise which is the best way to go about. Thanks, Srikanth ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
