I was under the impression that push field always creates a new record and set field always updates a record. Am I incorrect? If yes what is the difference between a push and a set.

Thanks
Ravi
Baxter, Andrew wrote:
You should be able to set the action to "push fields".

Thanks,
Andrew Baxter

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Saturday, October 27, 2007 8:39 PM
To: [email protected]
Subject: Set action on different form based on OnSubmit on current form.

Hi: I have a form called CLEAR form where another system adds records indicating a incident was cleared. I want to build a on submit filter on

this form and set the Status to Resolved for the corresponding incident in HelpDesk form. Can a onSubmit filter be used to update (Set action) the field (Status) on a different form (HelpDesk)?

Thanks
Ravi

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