Rahul,
The fields in question are called "Generic Field" and "Description2". These fields are 14506 and 14507. When I take those fields out of the table, then the sorting works fine on both the WEB and USER tools. There is no SORT ORDER set on the Table Properties. These two fields are really just "derived" from the 3-way-join and do NOT really reside on the form that the table is created around. There are extra active links required for the "Approve" and "Reject" buttons just to make sure that these fields are "re-derived" (if that's even close to being a real word) properly. If anyone knows the disposition of any of these SW items, I sure would like to hear about it: SW00228881, SW00251836 and SW00262371 Thanks, Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rahul AR User Sent: Monday, October 29, 2007 12:22 PM To: [email protected] Subject: Re: Help needed with Approval Central Console ** In the Admin Tool, please verify the sort order on the table and also verify the fields which are mentioned there, whether they exists or not. If you find any field which doesnot exists then remove them and try again after refreshing the Cache. On 10/26/07, Payne, George <[EMAIL PROTECTED]> wrote: ** Hey y'all... ARServer 7.0.1 P02 ITSM 7.0.1 P05 AIX 5.3 Oracle 10g I've been looking for the disposition of the defects reported as SW00228881, SW00251836 and SW00262371. There was a very good article on a work around entitled "Approval Central 7.0 form issues - missing fields 14506 and/or 14507, Change ID number is not correct". I may have actually gotten it from the BMC Knowledge Base. I've implemented the changes suggested there and the original error has been corrected. Now we're getting an ARERR 311 error ONLY on the Web Client. (that's actually very similar to an error we WERE having on the Overview Console and that was corrected by replacing the libardbcQuery.a library as a part of the P05 post patch instructions). The error occurs when the user tries to re-sort "Approval Requests" table by clicking on one of the two fields that HAD been missing before applying the "fixes". The error indicates that the fields are not really a part of the table and therefore cannot be sorted on...and that's really sort of correct...they're on the 3wayJoin form. Does anyone know if this has been fixed by either a server patch or an application patch? Obviously, this latest error didn't show up until after we made the two fields from the 3wayJoins visible. Thanks for your help! Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ -- Regards Rahul __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
