I'm not exactly sure how you mean that - I'm using the email engine and I've got it set up to poll every 5 minutes - I get the notification within the 5 minute cycle but I haven't checked to see how long it takes to generate the notification for the request. Or are you referring to milestone-related notifications?
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Tuesday, October 30, 2007 1:45 PM To: [email protected] Subject: Re: Slow Incident Submit time with SLM ** William, Are you also seeing a delay on the notification Howard On 10/30/07, William Rentfrow <[EMAIL PROTECTED]> wrote: ** I'm testing some stuff and I'm experiencing very slow Incident submit times right now. I'm using SLM 7.03 and Incident 7.02. I have two service targets defined for a particular Incident - and submit time has now gone to about 30 seconds for a single Incident. I'm working through the logs, etc - but is anyone else using SLM with IM? If so, what sort of "save" times are you getting when you create a new Incident that has Service Targets that attach? William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __20060125_______________________This posting was submitted with HTML in it___ -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
