We have our Citrix users on version 7.0.0 of the client. Since the time and zone was correct on all the servers we tried taking the locale information out of one user's preference to see if it helped and it did. We tried a couple more and it worked for them too but we couldn't do everyone individually so we decided to try taking the timezone out on the citrix server, changing it to something else then changing it back. We had the user log out and back in to Remedy. It worked. Not sure why.
Janet Mahan Network Systems Administrator II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, October 30, 2007 11:04 AM To: [email protected] Subject: Re: Time change issue on client Janet: Because you indicate that the problem affects only some of your users, I would suspect this is a client issue, not a server issue. So, first of all, are you certain the Windows OS of the affected users have been patched for DST? I just noticed yesterday morning that my Windows XP desktop at home is not patched and the time is off. Secondly, what version/patch level of the client tool are your affected users running? Norm -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Tuesday, October 30, 2007 9:33 AM To: [email protected] Subject: Time change issue on client ** Has anyone had trouble with the client not having the correct time since last Sunday, October 28? Our unix server time is correct and our Windows Citrix server time is correct but 'some' of the users are an hour behind. It seems to correct the problem if we take out the locale and leave it clear on the preference form. But won't that be a problem for the web client? Any ideas? Janet Mahan Network Systems Administrator II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
