Rahul, If you are using ITSM 7 (which I think you are).
Go to the Application Administration Console Customer Configuration Tab Expand Service Level Management Expand Configuration Application Settings Select Data Sources and open it. On this form, fill out the information. The 'Data Source / App* Form' field is where you specify you're new form. Once the data is filled out, click the Create Fields button. The actual Form name that you are looking for is: SLM:ConfigDataSource (aliased as Config Service Target Data Source). I would recommend reading the SLM Users, and Config guides as well. There is also a BMC WBT on SLM basics. I found it to be very useful. Matt P. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rahul AR User Sent: Monday, November 05, 2007 8:54 AM To: [email protected] Subject: Adding SLA to a new form field ** Hi All, I have created a new form, as per my requirement, which is to be monitored thru some SLA. The problem is that I have worked on the custom Out of Box application forms but never tried on a new form. Please guide me as to how to SLA to the required fields on this new form. Thanking you in advance Regards Rahul __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
