What load balancer are you using?  What are your session timeouts on session
affinity? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Geoffrey Endresen
Sent: Saturday, November 03, 2007 11:42 PM
To: [email protected]
Subject: Re: Mid-Tier in Load Balancing

We use apache. But we were told by support to route all traffic from http to
https using rewrite commands in apache. Then, the ip stickiness on the https
load balancer works. I don't like the solution. But it's the only one we
have working for AR System 6.3 mid-tier

Thanks,
-Geoff

On Nov 2, 2007 10:43 AM, LJ LongWing (Head) <[EMAIL PROTECTED]> wrote:
> Mid-Tier 7.1
> Remedy 6.3 P21
> Tomcat (version?)
>
> Ok...Here is the situation.  We are migrating from a App/Web on same 
> box to a Load Balanced web server with app on separate server (3 boxes in
total).
> They are using IIS Load Balancing with session affinity.  When both 
> boxes are enable in the load balancer people are getting 9201 errors.  
> we have played with the load balancing config and verified that each 
> box individually is functioning properly without error.  The only 
> thing that the Mid-Tier doc says about Load Balancing is to ensure 
> that you have sticky bits turned on.  We are using SSL and the IIS 
> team is saying they can only track SSL sessions but don't know how to 
> associate that with a client session.  We are using OOTB Tomcat that 
> came with the 7.1 Mid-Tier.  Any suggestions of how to troubleshoot this
issue?
>
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--
-Geoff Endresen
Amazon.com

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