Bola, Go out to the Buoyant site http://www.buoyantsolutions.net/Download_Applications.html and download the zip file adminNextId.zip that David Sanders created. I use it all the time when I need to reset request ids and it works great! Thanks, Lynn
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Oyefeso, Bola
Sent: Monday, November 05, 2007 9:33 AM
To: [email protected]
Subject: Starting a new ID
**
Hello everyone,
I created some tickets on a new application that I am
implementing tomorrow. I will be deleting all these tickets, but I
want the user to begin with Case ID "00000000001". Any quick idea on
how to do this?
Thanks all.
Bola Oyefeso
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