Is {?Pm-IT_PIQ.PIQ_ID} a formula field on the Crystal report or a field on
the Remedy form? If {?Pm-IT_PIQ.PIQ_ID} is a field on the Remedy form, maybe
the report is confusing it for a formula field because of the '?' as a
prefix to its name. Try renaming it, verify the database in Crystal reports,
add the new rpt file and run the report..

I also have a doubt on the way Crystal is interpreting the '/' character in
the field IT_Resource.Associated PIQ/Request. Have you checked use of
underscores? I don't recall offhand if a '/' character should get converted
to an '_' character as when you use underscores so make sure you have that
checked..

Cheers

Joe D'Souza

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
Sent: Monday, November 05, 2007 3:40 PM
To: [email protected]
Subject: Crystal report error on Mid-Tier


Hello everyone,

We have a Crystal Report stored in Report form, launched by an active link.

It displays find in the User tool, but on Mid-Tier we get:

--
Error encountered by Crystal PageServer

The error message returned is:
Error in formula . '{IT_Resource.Associated PIQ/Request} =
{?Pm-IT_PIQ.PIQ_ID}' This field name is not known.. File ITPIQ3.rpt. [On
Cache/Page Server: REMEDY.pageserver]
--

I rebuilt the sub-report from scratch, but still get the same error.

Other Crystal Reports display OK on Mid-Tier.

Any ideas?

(Mid-Tier 6.3, ARS 7.1, RH Linux server, Oracle 9.2 db)

Dwayne Martin
James Madison University
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