Hi Rabi, Only 500? I had 300,000+. According to support, you can delete them safely. There is a bug in the workflow that doesn't delete them after process. (Sorry, I don't have the bug ID.)
The best I can describe is this form is it's a queue used for internal actions... The application creates a new record for specific actions, workflow handles the requested action, then deletes the record. Apparently, the deletion isn't happening... J.T. New Edge Networks An Earthlink Company -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rabi Tripathi Sent: Tuesday, November 06, 2007 2:55 PM To: [email protected] Subject: SYS:Action form, safe to delete records? I have more than 500 records on "SYS:Action" form dating back to 3 weeks ago. Is it safe to delete older records? What's this form for? I see lot of SLM related records. Code on this form have references to stuff beyond SLM. I see strange things like submit of an Incident with attached SLA causing a submit of a record on this form that is removed right away. Why bother? I see code that removes any submitted records right away unless 'z1D Action' != "DONOTDELETE". So records are supposed to sit on this form for a while. Anybody knows "who" processes these records besides the single escalation on this form that removes the recs (not all, but only if 'Action' = "UPDATEASSOCIATIONSTATUS")? ARS 701, ITSM 703. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
