All, On ARS 5.1.2 (Win2k), mid tier 6.3. No problems with the applications via the user tool, but with one user, when they try to select an entry from a drop down menu, an ARERR 9278 is presented. The AL that fires of that does a SQL SELECT DISTINCT from the groups_x form to present a list of available groups, so the user can then select which ones open tickets to view. Any suggestions? I cannot figure out why the workflow is failing - the mid tier error log is pretty useless (it just shows True action: action 0 ... then nothing). The only possible course of action i can think of is to create a new account with the same access, although i'd love to get to the root cause of this problem.
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