This is embarrassing, but after seven years of Remedy development, I didn't
know that you had to save each form view one at a time. I thot you could
modify them all, then update them with one big save. So I was updating the
fields in each view, and the last view I changed would stay changed, and the
others would revert.
Thanks to Ajit Singh of Support for the answer.
Dwayne Martin
James Madison University
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Hello everyone,
We have a customized GN:CallEntry form with lots of fields whose Expand Boxes
we want to hide. So we change the "Expand Box" field attributes from "Default"
to "Hide," save the form and close it. But when we reopen the form the Expand
Boxes are there again and they have reverted to "Default."
Sometimes they revert right away, but usually it depends on how long you let
the form sit. If you reopen it in half an hour, about half of the fields have
reverted, but if you wait till the next day they all have. (Sort of like
radio-active half-life, each one flipping at random till there are none left.)
It seems to go by views, all of the fields for a particular view flip at once.
And it only seems to affect this one form, but since it is our main form and it
has lots of fields it is annoying.
Any idea what might cause this?
(ARS 7.1, Linux server, Oracle 9.2 db)
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