The ability to load changed foundation and support staff/group data would be very useful; as you probably heard too at UserWorld, the BMC Data Management app won't be anything but an initial import tool until a later release. How much later is anyone's guess, since all of the "tools" and techniques for populating and deploying ITSM 7 touted this year at UW are about a year late (and why most sites are still on 5.6 according to their statistics).
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, November 14, 2007 3:41 PM To: [email protected] Subject: Re: Help zeroing permission/support group data in ARS7.1/ITSM 7.0.02? ** Thanks, Chris - good info as always. One correction - the EffectTech data load solution DOES offer the people/permission groups import, but only in the advanced solution that you pay for. The free download doesn't do that. I am told that they are working on a number of enhancements to the advanced product that will make the entire data loading process easier to do both from a startup and an ongoing basis. Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
