Hi All,

Environment: ARSystem 6.3 Patch 20,HPUX 11i,Oracle 9i currently using 
ARSystem authentication

We are planning to implement the LDAP plugins (both AREA and ARDBC) to 
connect to the corporate Novell eDirectory (Recent Version - tbc), running 
on separate hardware.

Our eDirectory team are keen to understand the logic behind the supplied 
plug-ins i.e what specific function calls, does it use when interacting 
with eDirectory, and what attributes does it interact with?

e.g. 
Does it increment the Bad Password counter attribute? In my experience Yes, 
but I would have thought this was centrally managed by eDirectory
Does it update the last logged on attribute? Don't know but suspect this 
again is centrally managed  by eDirectory
Does it implement password history? Don't know but suspect this again is 
centrally managed by eDirectory

Setting-up the integration should be OK, completed it before elsewhere 
however never had anyone ask me this before. The documentation provided in 
the guides/knowledge base are all very ARSystem centric - does anyone have 
a listing of the LDAP attributes that Remedy supplied AREA plugin updates 
if any?

In the case of the ARDBC plug-in for look-ups we are planning simply to 
look-up data so that account will only need read-only access.

The other thing the eDirectory team has tried to push us towards is to use 
the Novell supplied API - has anyoneelse tried this with ARSystem - was it 
easy to implement or difficult.

Any information appreciated.

Kevin

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