Raj, 1. Is your Remedy email engine service running? When you install it, the service may default to manual start instead of automatic. You will have to reset that and start the service. 2. If the service is started and no mail is outgoing, you will have to make sure that you have a connection to your SMTP server. Ping the SMTP server to make sure your application server can access it.
Jesus Ortega IT Remedy Support -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of raj Sent: Friday, April 06, 2007 9:45 AM To: arslist@ARSLIST.ORG Subject: Email Engine I have installed the email engine and i have configured in email configuration form(out going )and email server name, port,polling interval. (We are only using ut going and with SMTP) When i am trying to test from email messages form nothing is happening,the status still in send and I don't see email any thing error logs. Can some body help me out whether I have to do any modification in configuration file or any thing in send mail. Thanks raj ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed <a href="http://www.sug.com/disclaimers/default.htm#Mail";>here</a>. If you cannot access hyperlink, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
