Aaron, it would help us if you told us what version of AR System/ITSM you are using.
Thanks. Rick Cook On 11/15/07, Aaron Cronin <[EMAIL PROTECTED]> wrote: > > Hi all > > Noob alert! > > I am trying to configure incoming emails to modify a ticket however I keep > getting errors in the email messages form. > > E.G reply to email > > Remedy OBS wrote: > > >Server: triis063.ssi.govt.nz > >Login: acron002 > >Password:password > >Action: Modify > >Key:Burnt > >Schema: HPD:Helpdesk > >Request ID: HD00371915 > > > >!7!: Assigned > > > > > >##Modify##:[$$UA1fRqwbW9JXTrE76onsJyjGLsaX8Hs9Pw5LJcBvW1w0WUZZIAvbuw==$$] > > > > Log Message number 4934 > Invalid Checksum > > > I believe I have followed the email engine guide correctly. Running out of > ideas. > > Any ideas? > > 6.3 > Unix > Oracle 10g > > Regards, > Aaron Cronin > Remedy System Administrator > Services Management > IT Customer Services _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
