Tricia: If you configure the "AREA ARDBC..." form, you will be able to access LDAP directory as if it was a Remedy form and then you can run any kind of workflow on it to have users select a person and email that person. Look for "ARDBC LDAP" in Remedy's docs or BMC support site knowledge base. It's not that complicated.
If you are talking about seeing something exactly like outlook address book...I would imagine that what you see on a browser if you go to "ldap://"; URL of your ldap server, you can see inside Remedy form on a view field. Never tried it. Not sure if you can have user select somebody there and have Remedy workflow do something with that person. It would be awesome, if this is what you are saying Doug figured out. I doubt. --- Tricia Truong <[EMAIL PROTECTED]> wrote: > > HI List, I would like to use LDAP with Active > Directory to create outlook address book for user to > choose whom to email to. I tried to allocate an > article by Doug Reif "Using AR System's LDAP > Functionality to Communicate with Active > Directories" back at RUG 2004, but cannot using > knowledge base in BMC support. If anyone have a > soft copy or copy and paste into the email, it will > help a big deal. Thanks, > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where > the Answers Are" > ____________________________________________________________________________________ Be a better pen pal. Text or chat with friends inside Yahoo! Mail. See how. http://overview.mail.yahoo.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
