Using IE7 - Once the patch version is selected, but before commencement of the download we have to disable the proxy in IE settings. Once this is done the download will complete successfully otherwise it just hangs
Regards Stuart Schon -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pargeter, Christie Sent: 28 November 2007 09:39 To: [email protected] Subject: Re: Remedy Support Site Still getting Done, but with errors on page. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, November 27, 2007 2:34 PM To: [email protected] Subject: Re: Remedy Support Site Double check to make sure you don't have popups blocked ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pargeter, Christie Sent: Tuesday, November 27, 2007 4:19 PM To: [email protected] Subject: Remedy Support Site Hi All - I was trying to download a patch today from the Remedy site but I cannot get to the patches page. (I cannot get to the screen where you key in which patch number you want). I managed to get an extremely nice co-worker (yes, he does read this list too) to download the patch for me. But I was wondering if anyone knows what IE settings I need to have to get into the site. Thanks!!!! Failing on : http://support.bmc.com/arsys/apps/remcspenu.bmc.com/Patch/CS%3APatch/web /?cacheid=76981cd6 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

